During these challenging times, many patients are concerned about going to see their family doctor for routine care either for fear of catching COVID-19 or that they think that doctors are too busy to see patients for regular care.
It is very important that you see your doctor to monitor your medical conditions. In fact, general practices have very stringent infection control standards making them one of the safest places to visit. Our doctors also worry that patients are not getting their regular care and are putting off coming in until things settle down. Unfortunately, none of us know when this will be.
At Joseph Banks Medical Centre, we can provide you with care over the phone and while that works in most cases, a face-to-face consultation is always a better experience: just like real life!
On arrival, we ask that you remain in your car. Please call our reception team on 03 9700 2281 to let us know you are here. The receptionist will let the doctor know and when your doctor is ready, she or he will call you and ask you a few screening questions to ensure you are well and not troubled by any viral symptoms. After being screened, your doctor will invite you to proceed straight to their consulting room. Our doctors would love to see you and we have social distancing policies in place to ensure you are safe and remain in good health. So feel free to come on in and see your doctor!